Forum Discussion

jc001c7425's avatar
jc001c7425
Joining in
2 months ago

Transferred account to my name and bill is £100 more

Hi,

My father recently passed and I have since transferred the account into my name. I received my first bill and it’s risen by about £100. Surely this isn’t correct? Need advice about this. Considering cancelling as the bill is roughly £230!

 

Thanks, Mike

4 Replies

Sort By
  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    2 months ago

    Hi jc001c7425,

    Thanks for your post and welcome to our community. 

    I'm very sorry to hear of your loss. 

    I'll pop you a private message now so I can help.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

     

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    21 days ago

    Hi jc001c7425,

    Thank you for joining me in a private message.
    I'm happy we were able to reach a resolution together 😊
    If you have any further questions or concerns, please pop back to us here on the community forums and we'd be happy to help.
    Take care.