Forum Discussion

Spadams96's avatar
Spadams96
Tuning in
12 months ago

TNT add on ordered last week

Added TNT Sports on the My Virgin Media app last Thursday and still no sign of it. 

Would anyone be able to look into it for me?

Slightly concerned it might be due to recent contract updates on my account - there was one pending for 9th March but Reece_MH on here brought it forward for me so I could take the Sky Sports email offer before it expired on 11th march. Now I've got 28th February contract (which matches my current package including sky sports) and 9th March contract (doesn't) both showing as accepted.

9th March one was meant to "drop off" but just wondering if this is holding up the order I placed on 7th March for TNT Sports.

  • Kath_P's avatar
    Kath_P
    Forum Team
    12 months ago

    Hi Spadams96, 

    Thanks for taking the time to come back and update us via the Community. 

    As you've already passed Data Protection with Reece, if you pop him a message, he can double check things for you 😊

    Kath - Forum Team

      • Robert_P's avatar
        Robert_P
        Forum Team
        12 months ago

        You should be able to see Reece's latest response via the envelope in the top right and respond there Spadams96

         

        Rob