Switched to new provider, VM still charging
Can't believe I'm back here again - thought I was done with Virgin Media after they took around £500, then took months to give it back. OK my contract expired and I used uswitch to change to Vodafon...
Forum Discussion
Hi Daniel,
I received a switch confirmation email from VM on 4 Oct, titled "Important: Your Virgin Media switching information" and headed with "Here's what will happen when you switch", stating Vodafone had informed them of the switch, the date I will switch from VM to Vodafone, to pay any outstanding balance after the switch, that I have no early disconnection fees to pay and I will need to return my equipment. They gave me a switch reference number as well.
L
Thanks liam_4554 for the additional details, has everything now been activated with Vodafone and the service set up?
I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.