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DanielFleetwood's avatar
DanielFleetwood
On our wavelength
5 months ago

Still waiting on a refund for an account closed over a year ago

4 times I have requested the refund via CS, and still I haven't received it. Can anyone help?

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    5 months ago

    Thanks for reaching out to us DanielFleetwood, and we're sorry to hear of the refund due from a former account that has yet to be paid out to you.

    I'd be happy to pick this up for you to see what we can do to have this resolved for you.

    Check out the envelope in the top right hand corner for a private message from me.

    Thanks,

    David_Bn