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Gears40's avatar
Gears40
Tuning in
2 months ago

So hard to cancel

Well I thought this might happen! 

wanting to cancel all services. On hold for half an hour and got through to someone only for them to transfer me to someone else but in that process got disconnected! Tried online chat and said 30 min wait so carried on with my day and checked back later only for that to have reset so have to start the whole chat again now which is now saying 45mins!! 

  • Hi Gears40 👋.

    Thanks for reaching out to us, sorry to hear you are wishing to leave us and the complications that you are facing with doing this. So that we can assist you we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina