Forum Discussion

Wp1's avatar
Wp1
Tuning in
2 months ago
Solved

Signed a new contract yet keeps telling me contract running out

Im now concerned after seeing others post the same recently. Contravt had 34 days left. Online says here's your nre contract offer. Offered me 'everything stay the same' price and i accepted. Haf con...
  • David_Bn's avatar
    David_Bn
    2 months ago

    Thanks for working with me via our private messaging function Wp1.

    Pleased to have this one sorted for you, and do please feel free to come back to us here on the Forums if any further assistance with your services is required.

    Have a lovely Christmas,

    David_Bn 

    🎅

JOPI's avatar
JOPI
Joining in
22 days ago

I’m having the same problem. Twice I’ve tried to renew my contract online — via My Virgin Media — at a “deal” price (I was happy with) with my services remaining the same and then been emailed “pre contract” documents, after which no new-contract email follows. And when I log into My Virgin Media it still says that my contract is about to expire and suggests I follow the same link to secure a new deal.

Please help. Do I have a contract or not?