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Blitz1's avatar
Blitz1
Joining in
1 year ago

Set up account

Hi,

I received my virgin media box and broadband since 13th July- I also received a text from Virgin media to confirm this. But, when I tried to make an account to view bills/ payments I couldn’t since I don’t have an account number or area code. 
I have not received a welcome email or my full contract and am wondering what I should do.

Many thanks

1 Reply

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  • Alex_RM's avatar
    Alex_RM
    Forum Team (Retired)
    1 year ago

    Hi Blitz1,

    Thanks for posting and welcome to our community  😊

    Sorry you're having some issues setting up your online account, so I can help I've popped you over a private message.

    Alex_Rm