Forum Discussion

Anonymous53's avatar
Anonymous53
Settling in
6 days ago

Secondary email accounts

I have a virgin main email account and 2 secondary ntl world emails.

I have set up the main account and both of the secondary emails on the new VM02 system.

 When I used to log in I could see information of both of the secondary emails listed on the main account. Now when I log I can't see any information of the 2 secondary email addresses so not sure if they are still linked to my main account. 

How do I check they are still linked with this account as I don't want them to be closed.

1 Reply

  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    5 days ago

    Hello Anonymous53

     

    Thanks for posting in regards to your secondary email accounts and viewing them since the recent changes to VMO2 ID's, we appreciate you taking the time to raise this with us via the forums.

     

    We have help here specifically for secondary and associated accounts. You can view this information at the bottom of the Manage your products page via Account settings. Just navigate down to the O2 accounts section and any accounts you’ve been given access to listed under Other O2 accounts.