Reducing an out of contract package
I'm managing the account of my parents who are moving into care. They've been Virgin Media customers since it was NTL in the 90s. Currently they are out of contract and have quite an expensive (TV + broadband) package.
We are still making some use of the internet connection while their house is on the market, but don't need the high speeds they have now nor the TV package (there's no TV). We're loathe to keep paying for the current package unnecessarily, but neither do we want to be forced onto a new contract by downgrading the service.
Do the community have any advice on what a sensible option might be? I'm a Virgin customer myself and pay considerably less than my parents for a superior package. I suspect here's a loyalty discount they could have been getting for a long time but didn't know to ask for it. Could I add their service to my account temporarily, or can the community recommend non-Virgin options for temporary minimal speed broadband for a few months?