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mhov's avatar
mhov
Joining in
2 years ago

Re: What channels are on Mega TV

I renewed my contract yesterday and was told that the change from Maxit TV to Mega TV was simply re-branding. I was assured that I would retain the same services as I had under my previous contract. Today I discovered that I no longer have access to TNT Sports channels - despite having stated that the sports channels were one of the main reasons for having a Virgin subscription. This is not acceptable: if a significant element of the package is to be omitted - or subject to an additional subscription - this should be made clear at the time of renewal.

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 years ago

    Hi mhov 

    Thanks for posting and welcome to the community.

    Very sorry to hear of the upgrade dispute - to answer the question, that is the only change, TNT Sports is an add on.

    I'll send you a PM now to discuss the complaint.

    Best wishes.