Re: Problems logging into account/email?

So, appears there are literally hundreds of posters having endless trouble with the 'new' sign in, meaning they are unable to access their accounts or email.

Replies are few and far between, and from Mods?? Nothing except cut and paste replies and silence. 

'Customer service' is a dirty word to VM. Just dump an untested upgrade on them, no warning, no help, nothing. 

Not even any sort of communication from VM. Customers just left to sort it out or go without. 

VM have really excelled themselves this time. 

I cannot access my account or my email. I have had a tect from NHS regarding an appointment email sent to me for an upcoming operation. I cannot access it, as the new 'sign in' requires me to have another email address, and a mobile number, then sends me a code, which never arrives!! 

Thanks VM, looking to dump you as soon as possible, and making an official complaint. 

Of course, VM wil still take their payment this month, despite wrecking the system for many 'customers' and not even haviong the decency to inform them of whats happening, and also, 'dumpin' untested rubbish on us. 

Contract up soon, you can take a running jump.