Polite plea to the Forum Team
Like many who have posted on here, and presumably many more Virgin Media customers who haven't, I have been receiving emails over the last few months from Virgin Media with links to "renewal offers" which just lead to the "Oops, Something Went Wrong" error page. This is a long-standing problem. I and many others also got similar emails last year that led to the same error page. While I am sure the Forum Team are doing a commendable job in assisting individual customers who raise this on here, could I politely ask them to escalate this issue so that someone fixes the underlying problem and we either get emails that link to actual offers rather than the error page, or, where there are no actual offers, we don't get emails claiming there are. If the Forum Team are also able to keep us updated on here with progress in fixing this issue, that would be very much appreciated. Thank you.