Hi,
My partner has taken a serious fall whilst out running due to a rope, that has been left a loop, and protruding from a CATV (Virgin Media) manhole cover.
This has caused serious injury and I would like to know how we can make a personal injury claim due to negligence against Virgin Media. It's very dangerous and can't believe it has been left in such a manner. Any guidance would be much appreciated.
Thanks
Other than advising VM of the potential danger (which you have now done on here), any next steps you make regarding personal injury should be via a solicitor IMO.
Forum TeamHi TheCronxSeagull, thank you for your post.
We're really sorry to hear what's happened.
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Thank you for your support goslow 👍
Regards,
Daniel
Don't allow yourself to be taken over by VM over this incident - it is for you to take charge. As goslow suggests this is a screaming out for proper and prompt legal action. Injury photos, loads of scene photos from all angles, medical records and details of any witnesses will be asked for - see a specialist solicitor - it is a total waste of time waiting for VM to 'look into it' - they are the defendants.
I have read over the VM response several times in an attempt to get my head around the actual meaning of what is being said. Unfortunately I have failed in that respect in fact the more I consider it the less sense it makes and just dissolves into gobbledegook.
To be clear apart from a requirement to provide relevant information they should have no further part in the proceedings and no further contact with the OP who should be guided/represented by his solicitor or other professional.
If not done already a wise move may be to contact the Citizens Advice Bureau who provide accurate and free advice from specialists in a wide range of issues. The local branch should be contacted by phone or email in the first instance.
There is also the existence of the Health and Safety Executive who in the main deal with accidents and fatalities in the workplace so I am unsure if the circumstances of this issue would fall within their remit. This can be established by a quick (hopefully) call to their advice centre on 0800 0294381 and if nothing else some relevant guidance may be gained. Presumably the mantrap setter was in his 'place of work'. .
A specialist solicitor may well give a short initial consultation free of charge to assess the circumstances.
The main thing here is do not allow VM to influence you or take any level of control in this issue - you are in the drivers seat - it is a concept that VM will have difficulty with or even comprehend.
Good luck with it
I hope you cut the rope and didn't leave it for someone else to trip over!
