Forum Discussion

Shorty1962's avatar
Shorty1962
Joining in
7 months ago

Over charged

Hi VM….I signed up to a new contract on the 4th July which came in at £46 a month but the last two bills were for £51.01. I did ring up after the first incorrect bill and after being passed around quite a few times, I was told that there would be a £5 credit on my bill going forwards. Obviously this has not worked and I am back to square one. Please can someone assist me on this matter?

Cheers,

Martin

  • John_GS's avatar
    John_GS
    Forum Team
    7 months ago

    Hi Shorty1962 

    Thanks for posting and welcome back to the community.

    I'll send you a PM now to investigate this.