Forum Discussion

laraplatts's avatar
laraplatts
Joining in
11 months ago

Outstanding Payment

I closed and Settled my account in 2021, how do I now understand / resolve an 'unapid bill' if I am unable to log into a closed account? 

3 Replies

  • Hey laraplatts, thank you for reaching out and I am sorry to hear this, also a a very warm welcome to the community.

    You can look at paying any outstanding payments via our automated payment line on 0800 064 3777

    • laraplatts's avatar
      laraplatts
      Joining in

      Hi Matthew, I believe this payment is an error. Is there someone I can speak with to investigate further?

      • Beth_G's avatar
        Beth_G
        Icon for Forum Team rankForum Team

        Hi laraplatts

        We can certainly look into this for you on our side and go through the bills with you, however we just cannot take any payments from here.

        I've popped over a private message so I can take your details.