Forum Discussion

koolkat66's avatar
koolkat66
Tuning in
2 months ago

Opt out text

I just got this and I am not clear about the Text NO to opt out part. I haven

't opted in so what should I opt out of, the upgrade that I don't need or want or something else? 

Thanks

Cristina

 

 

3 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 months ago

    I suspect it's just to opt of from any future texts.  Check your marketing preferences in My VM, as you may be opted in to more than you think ?

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    2 months ago

    Hey koolkat66, thank you for reaching out and we are sorry to hear you are getting these SMS messages. Also a very warm welcome to the community.

    Please just text that number which will allow you to opt out. 

    Any issues let us know.