Forum Discussion

BlueHealey's avatar
BlueHealey
Joining in
9 days ago

Oops something went wrong

So I’m hoping someone here can help me! When I log into MY VIRGIN MEDIA and go to my account settings and email settings I get this error! I have spoken to VM and that’s is like Groundhog Day!

Additionally I can’t get access to my  emails, get FORBIDDEN error, I’ve been told that the first error (oops) needs to be fixed first…. However 3 weeks later I still have the issue and no emails.

Im really hoping someone can help!

Thanks

3 Replies

  • Hi Deepak, no unfortunately they don’t help! When I login to my account and then click on email settings I get an error saying something has gone wrong! I need to be able to access email settings to change and delete some settings, then I think my email will work. 

    • Alisha_C's avatar
      Alisha_C
      Icon for Forum Team rankForum Team

      Hi BlueHealey,

       

      Thanks for your post and welcome to our community.

      I'm very sorry to hear you've been having issues. 

      I'll send you a private message so I can help.

      Please look out for the envelope in the top right of the page and pop back to me when you can.