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Milliemuffin's avatar
Milliemuffin
Tuning in
4 months ago

Omni box relocate

Is it possible to relocate the brown Omni box from the front of the property to the side . We need to move the router to the rear of the house to allow for cabling to reach a garden office . By moving the Omni box we would avoid drilling through several tiled walls and timber door frames to run Ethernet cable to the the office. 

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  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Milliemuffin 

    Welcome to our forums and thank you for your first post. We would be happy to help with your request to move the Omni-box. Please note that this would trigger a £25 call-out charge as seen here. Please let us know if this is okay with you and we will be happy to put in the request for you.

    Thanks,

    • Milliemuffin's avatar
      Milliemuffin
      Tuning in
      4 months ago

      Hi . 

      yes the call out charge is ok . Please put in a request . 

      many thanks 

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team
        4 months ago

        In this case, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

        Thanks,