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ugale11's avatar
ugale11
Joining in
2 years ago

OK to cancel O2 sim until renewal time.

Got an email the other day saying the price of my O2 sim was going up in April. I currently pay £37 a month for 250Mb bolted to 350Mb and £5 for the O2 sim. I don't use the sim only took it as at the time it was offered as a retention to get the 350Mb they were going to put my price upto £53 a month for 350Mb. So I feel like cancelling the sim but would that immediately drop me back to 250Mb or do I keep that for the term of my 18month contract?

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  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 years ago

    Hi ugale11 👋.

    Thanks for reaching out to us and welcome to the Community Forums. We would like to bring you on for a private message so that we can take a look at your account and see what are the best options for you.

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    Thanks.
     

    Sabrina