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LesleyErr's avatar
LesleyErr
Settling in
8 days ago

No welcome letter

Hi There,

I have not recieved any welcome letter or account number for my Virgin service. I now need to contact Virgin but am unable to as my account has not been set up. Please can you help.

 

1 Reply

  • Hi LesleyErr 

    Welcome to our forums, and thank you for your first post. Sorry to hear you have not received a welcome email/ letter, and you are having issues trying to contact our team. We truly want to do our best to help from here. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks.