Forum Discussion

anwenholmes's avatar
anwenholmes
Joining in
8 months ago

No welcome email

I’m trying to sign up and create an account after starting a broadband deal with Virgin, but am yet to receive a welcome email with the details needed to do this. Every number i try to call as requires the same number so i’m going round in circles! I just want to check that everything went through ok as i think Ive accidentally done this twice. 

If anyone can help that would be ideal!

1 Reply

  • Hey anwenholmes, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this. 

    Let me send you a DM and we can look at getting one sent out for you.