Forum Discussion

Jdcturner1's avatar
Jdcturner1
Joining in
12 months ago

No welcome email

Hi 

I have been a customer for around 5 months but had no welcome email or account number so cannot log into any services 

  • Ashleigh_C's avatar
    Ashleigh_C
    Forum Team
    12 months ago

    Hi there Jdcturner1 

    Thank you so much for your post and welcome to the community forums, it's great to have you here.

    I am so sorry to hear that you have faced this issue and I would be more than happy to take a look into this with you via a private message. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.