Hi,
I just purchased the Gig1 Fibre Broadband pack. I have not received a welcome email, and do not have an account number or area reference. I am not able to track my order or change my delivery day without my account number, which I haven’t been sent.
Please help.
Hi RyanMaddox99
Thank you for reaching out to us here, welcome to the community.
I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me
Thank you
Jon
I've just noticed Jon also reached out to you RyanMaddox99 but if you need anything else, let me know.
Hi RyanMaddox99
A warm welcome to our Community Forums and thanks for your post.
I am sorry to hear you've not received your welcome email.
I'm going to send you a PM 
to help you further 
Hope to hear from you soon!
