No email come through yet from.virgin media

It will perhaps take a couple of days?

If your need is urgent you will need to phone VM.  Otherwise just wait here a couple of days for a VM Mod to pick this up and discuss.

Hello Jonathanphillip

Thanks for posting in regards to your order and that you are awaiting your welcome email and details, we appreciate you letting us know via the forums and welcome to the community.

As Adduxi has advised, these can take up to 24 hours to be produced and received, if you need to discuss this you would need to speak to the team on 0800 183 1234.

Yes apparently I rang them today they sent it to another person accidentally so it's now sorted 

This forum site must have changed since I was  a customer back then talking to Terry p  and Cheryl  and huw b and Craig all forum members I'm now a new customer since we left last year