Forum Discussion

Ak1234's avatar
Ak1234
Joining in
12 months ago

No confirmation email

Hi, I signed up the other day (22/05) and got my pre contract document however, I never received a confirmation email. Please can you help me out as I need to know when my wifi box will be delivered and be able to log into my account to see payments etc. 

1 Reply

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Hi@ AK1234

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven't received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so l will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon