Forum Discussion

Lawman2007's avatar
Lawman2007
Just joined
6 days ago

No access to account settings

Hi. I can't access account settings and haven't been able to for around 3 days nows. The page won't load and the virgin media icon keeps going around. As a result I can't access parental settings. Any known fixes for this? 

2 Replies

  • Hello Lawman2007,

     

    We're sorry to hear you're unable to view the account settings page within your account, we appreciate you raising this via the forums and welcome to the community.

     

    We're currently aware and investigating this, once we have an update we will provide an update here. 

    • HighlandSpring's avatar
      HighlandSpring
      Joining in

       Come on Virgin Media it is a disgrace you can't solve this issue for days now. Improve your tech team