KevinM666
11 months agoJoining in
New Contract Ordered but not yet implemented
Hi
Did an online change to a new 18 month contract and received an email containing the new details .
Order reference removed Order date Tuesday 19 March 24 Estimated activation date Friday 22 March 24.
I have however just received my April bill which appears to show my new contract has not been activated .
The help and advice sections just seem to send me round and round in circles.
Where do I go from here as I prefer my correspondence in writing and not over the phone ?
[MOD EDIT: order number removed]