Forum Discussion

Ebarton1992's avatar
Ebarton1992
Joining in
2 years ago

My Virgin media order Status

Hello, 

Last week I upgraded my virgin media to a new contract with Gig1 Fibre Broadband and tv.

It has been a week now and i have yet to receive anything about when I will receive my new equipment and when my services will start.

When i go to the link to view my orders and appointments online it says that i have no open orders?

Can someone provide me an update on the status of this order please.

Order reference:

CH2060172238

Installation address:

[MOD EDIT: Removed]

 

Thank you

  • Martin_N's avatar
    Martin_N
    Forum Team
    2 years ago

    Hi Ebarton1992,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about your order. 

    I am happy to take a look into this for you. 

    I will private message you now to confirm your details. 

    ^Martin