Mrs Angry - charged for recording
Hi anyone had a problem with being charged for recording from the great movie channels I recorded shallows nothing came up to say you will be charged etc apparently virgin media owns that channel 😡n...
Forum Discussion
The Great Movie channels are free to air television channels owned by Narrative Entertainment UK Limited and not Virgin Media, and are also available on freeview and Sky.
The Shallows aired at 11:15pm on Wednesday 11th December and you wouldn't have been charged if you had set a recording for that program and then watched it.
If you have succesfully recorded the program it will be shown under Recordings.
Have you accidently rented/bought it by using the Virgin Store instead?
Hi newapollo no I didn't go into virgin store never do only record from TV I used my TV Go app click record it then comes up top of your phone your recording has been set. Then I wake up fri go into the app as since we've had this horrible 360 "piece of junk we've had nothing but problems I see rentals 🤷dont think I've ever rented anything before soo I ring virgin useless you must have purchased NO I DID NOT I'm assuming if you purchase from virgin store they tell you the cost and you would need to enter your pin it was just the same as I always do at a guess I'm wondering if the box has malfunctioned but I feel we were sold this on the sky plus thing because had I known we were to only have one recordable box and the other was a streamer I wouldn't have had it the technician only told me once it was all installed my son has the recordable because he has a learning disability but I think it's a heap of junk only had it since Aug and we've had to have the main box replaced so now I don't know what to do they can see I don't purchase stuff