Forum Discussion

andrewismith's avatar
andrewismith
Joining in
18 days ago

Moving Cable Entry Point

Hi,

I need to have my fibre broadband cable entry into the house moved from the side of the house to the front of the house. Is it possible to also have this installed with an internal wall socket? How do I book an engineer to do this please?

Regards,

Andy.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    There will be a fee of £25. 

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Hey andrewismith, thank you for reaching out and a very warm welcome to the community I hope you had a great new year.

    We can look at doing this for you, however as mentioned there is a one charge of £25.

    I will send you a DM now.