Forum Discussion

Deeplay's avatar
Deeplay
Up to speed
8 months ago

Move home link not working

Hi I have tried 3 different browsers to try initiate a home move - but the "Book My Move" link does not

even tried on the virgin media app. I have paid my bill - up to date - the virgin website does not work or has errors

anyone can help on this ?

 

thanks Dino

    • John_GS's avatar
      John_GS
      Forum Team

      Hi Deeplay 

      Sorry to hear of this. What happens when you try to book the Move please? Any error messages or anything?

    • newapollo's avatar
      newapollo
      Very Insightful Person

      Hi Deeplay 

      I've just gone to the page you linked and clicked on the messenger chat and that's working.  You might need to enable popups in your browser before that works for you. (screenshot below)