Forum Discussion

stephaniexb's avatar
stephaniexb
Joining in
5 months ago

Move cable entry point

Hello VM team,

I'd like to move the cable entry point to another point along the outside wall of my house. Can you please book me an appointment. 

Regards

2 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    5 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    5 months ago

    Hi stephaniexb 

    Thanks for posting and welcome to the community. I'll send you a PM now to help with this. There is a call out fee of £25.

    Best wishes.