Hi any advice would be appreciated. I handed my notice in 2 days ago. Got a call from loyalty team telling me best they can do is higher than what I can afford to pay. I've been a VM customer for over 4 years. I dont want to leave but is there any solution for this. Its stressing me out. Pls help.
That call quite possibly was the last offer although some talk of a call two days before disconnection. You could call in yourself. Alternatively you could switch the account to another adult in the home.
Forum TeamHi Imy12003 thanks for posting and welcome back to our community.
Sorry to hear you're unhappy with the deal you were offered. So that we can take a look at your account, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
