Forum Discussion

Nel13's avatar
Nel13
On our wavelength
12 months ago

Live chat telling me I cannot have a non-volt contract. Is this right?

And of course it's more expensive. O2 signal is bad where I live. Why do I HAVE to have volt and pay more? 

  • Hi Nel13 
    Welcome to the community forums 

    I can see that you already have a active thread opened on re-contracting and package concerns.
     

    You can have a non-volt deal if you prefer not to have Volt benefits anymore, you might find that deals that are not volt will be more expensive as there are more discounts available on volt deals as well as the free speed boost on your broadband.

     

    We do ask that community members do not open multiple posts on the same concerns or issues, this is so we can support your concerns in one place more clearly and to help any other community members find the answers as well if they also have the same questions.