Letter from VM
myvirginmedia./com/my-cases/view
Just had a letter with this link and a case ref but it does not work
Forum Discussion
6 Replies
Have you tried [once logged in]:
Carley
No it does not work so I've submitted a complaint about C-161125873 ref C-071225320
Used that option this is the response. So I still do not know what this is in regard to. Other than all the other issues experienced in recent, weeks, months and years. The ref is -161125873.
I have submitted a complaint - about a complaint using the above link. (Raise an issue)
- Molly_T
Forum Team
Hi Ianjayne 👋 Thanks for getting back to us!
Sorry to hear the link provided to view your complaints case is not working, and that you are seeking further support with it!
I will send you a PM to confirm a few details so we can offer some help. Please keep an eye on your Inbox 📩 in the top right corner of the page, and we can return to this public thread with another update when possible.
Thanks for your patience in the meantime! 🌞
- Carley_S
Hi ianjayne
Welcome back to the Community Forums.
Sorry to hear that the link is not working for you. Could you try with a .between my and virgin, to see if that is the link. If not, and you're trying to look at a complaint update, you can find this here.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the Community Forums if needed.
