Left our package and now left with a late payment marker on our credit file ??

You'll have to explain what happened if you want a response. 

What exactly do you mean by "left our package"?

If you're wanting advice or assistance with a VM service or accounts issue, then an explanation of the problem will help others.

Hi Gar1962 

Thanks for posting and welcome to the community. Sorry to hear you've got a dispute over your credit file with a late payment. I'll send you a PM as whilst there's not much to off from what you've said, we can do a PM and discuss what's happened/specifics etc.