KME2
Hi, I can no longer access my virgin.net account. Can I move it to another Virgin email address?
Forum Discussion
2 Replies
Are you currently a paying customer for VM broadband?
If not VM may have deleted your virgin.net mailbox
- Kath_P
Forum Team
Hi kme2,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you've not been able to access your virgin.net email address. As mentioned by goslow, the first thing we need to check is if you're an active Virgin Media customer. Please pop back and let us know so we can offer further advice and support.
Many thanks,
