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Samueel26's avatar
Samueel26
Just joined
2 years ago

Just joined up - Not received any information - contract, account number etc

Good Evening, 

 

I have signed up today but as of yet i have not received any contract information other than the pre-contract email and an order summary. I have tried to register for myvirginmedia but i need a reference code for my area which is PR22AX. I still have not received any confirmation email or activation details. 

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    2 years ago

    Thanks for reaching out to us on our Community Forums Samueel26, and a very warm welcome to you!

    I've been able to look up this postcode and the area reference number would be 01.

    Do feel free to come back to us if you need any account specific information and we can use our private messaging function to support you

    Thanks,

    David_Bn