Iv list my job and my health as took a step back .i have tried so many times to cancel my tv package but

Iv tried to cancel my tv package so many times but they keep telling me crap .I carnt  dont need it carnt afford it all I want to keep is my broadband same speed .I need to send the 2 extra boxes I have in my bedrooms but they won't send me packaging to send them back..I cannot pay next bill  but only for my broadband so wot do I do