Forum Discussion

dayne's avatar
dayne
Settling in
3 days ago

Incorrect email address added when purchasing broadband contract

Hello, when my partner purchased our broadband contract recently the wrong email address was added (.con instead of .com). Broadband is all set up and installed as I got delivery notifications via my mobile phone number but I need to register to view my bills and access my account. Couldn't find any contact email online so some help would be much appreciated.

Thanks

Dayne 

 

incorrect email

1 Reply

  • Akua_A's avatar
    Akua_A
    Icon for Forum Team rankForum Team
    2 days ago

    Hi dayne 

    Welcome to our forums and our service. Sorry to hear the incorrect email was used to sign up. We will be happy to help from here. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,