Forum Discussion

Norman10's avatar
Norman10
Tuning in
9 months ago

Incorrect Billing after Total Service Loss credit

My new bill shows: Your last bill amount        Credit £116.18 Your package (10th May-9th June)     £42.43 Amount due £75.53 I had a 'Total Service Loss credit' last month of £158.61 Clearly my ...
Ilyas_Y's avatar
Ilyas_Y
Forum Team
9 months ago

Hey there Norman10 👋🏼 Thanks for reaching out to us on here.

I'm sorry to hear about the issues with the bill - I will look in to this for you.
We also advise not to post billing information as it may help fraudsters gain access to your account through security means. 🧾

I will send a private message.

Kind regards,
Ilyas.