Forum Discussion

djb3's avatar
djb3
Tuning in
2 months ago

Incorrect Address

I need to correct the address on my VirginMedia account to take advantage of the double Data volt benefits with O2. My VirginMedia address has a line missing. The O2 address is correct. I cannot find any way of correcting my VM address. 

Can any Forum member assist me with this?

Many thanks

  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    2 months ago

    Hi djb3 👋.

    Thanks for reaching back out to us, sorry to hear of the issues that you are facing with your address error. So that we can assist you we would need to bring you into a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina