I think I've ordered a 360 tv box in exchange for streaming tv apparently its free we got told via virgin but I can't see anything on invoice as ordered so I'm not sure if it's been processed many thanks Jonathan I'm sure if it was processed it will show up on virgin app under orders nothing shown
Sorry to hear there is some confusion as to whether your new TV box has been ordered. We would be happy to look into this for you for clarification. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
I believe its been ordered I checked today and she saw it on screen as its been ordered but there is no sign of it anywhere on my virgin media app to say its been ordered which i believe it should be down but nothing on there that I can see
Thank you for letting us know Jonathanphillip, we can see you are already in contact with us via PMs. Please remain in contact there and we will do our best to assist.
Thanks,
