Forum Discussion

Tomcat1's avatar
Tomcat1
Joining in
2 hours ago

I only want to keep broadband!

Can any body point me in the right direction as the best way to downgrade my contract to broadband only, my contract will be ending on 08/02/2026 so I should be able to leave penalty free shortly. 

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    VM contracts never end, they just change to 30 day rolling, and the discounts are lost.  You can cancel 30 days before 08/02/26    Note, if you miss the day, VM will continue to bill at the non discounted rate until the cancellation date is reached.

    If you are just wanting to remove all packages except Broadband, you may find it is more expensive, as VM are a bundle supplier and the more you take, the less expensive it is.

    I would advise you check all the competition in your area for broadband only, and then deal with VM retentions.  You will then know if you are getting a good deal or not.  If you don't like the VM deal, then just leave and go elsewhere.