Forum Discussion

HiDefinition's avatar
HiDefinition
Just joined
18 days ago

I have ordered the TNT add on TWICE, and have TWO confirmation order numbers

Hello There.

I have ordered the TNT add on TWICE, and have TWO confirmation order numbers.

a) How long is the end to end process going to take?

b) what are the steps in this process?

Many thanks

Hi Definition

 

1 Reply

  • Hey HiDefintion, thank you for reaching out and a warm welcome to the community, we are sorry to hear TNT sports has not appeared.

    How did you add this on, was it online over the phone etc?

    If it was online can take up to 14 days sometimes a little shorter.

    If you have got the paperwork to confirm this has been added that is a good sign and means it has been successful.