Is there a way to cancel my TNT sport subscription online or via the tv box? Nothing seems to work and just sends me to a chat box but that never works at the time im trying to do it.
is there another way ideally that can be used out of office hours?
This is the reason ive created an account on here. I have called Virgin directly and cancelled TNT on two seperate accassons. Once 3 Months ago and the latest over a month ago and I am still subscibed and paying for it. Each time i called i waa put through to an Indian call centre, had to go throught the security process and the cslls took nearly 40 minutes each both with the same result.... NOT CANCELLED.
I have now had an email to say my new monthy bill as of April 28 will be over £5 more.
I am not happy with the service at all as i have been a customer from day one. I will definately be leaving at the end of this contract due to the terrible customer service. False promises to cancel TNT but still take the full amout from my bank every month.
Absolute awful service from VM
Forum TeamHello AdamWiggy
Thanks for posting in regards to cancelling TNT Sports and the problems experienced arranging the 30 days notice. We appreciate you raising this via the forums and are happy to help arrange this for you.
I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.
