Forum Discussion

KSCampbell's avatar
KSCampbell
Joining in
5 months ago

How do I leave positive feedback for webchat agents?

Had a fantastic experience for a change on webcam today and would love to leave some positive feedback that would get back to the agents. When I closed the webchat I wasn't asked if I wanted to give feedback- how do I do this?

  • Hello KSCampbell,

    Welcome to the community and thanks for taking the time to post here on the forums. We would be able to pass on your feedback from here. I will however need to take a few details to access your account, which I will take via private message in a moment.

    Kind Regards,

    Steven_L