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KSCampbell's avatar
KSCampbell
Joining in
8 months ago

How do I leave positive feedback for webchat agents?

Had a fantastic experience for a change on webcam today and would love to leave some positive feedback that would get back to the agents. When I closed the webchat I wasn't asked if I wanted to give feedback- how do I do this?

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    8 months ago

    Hello KSCampbell,

    Welcome to the community and thanks for taking the time to post here on the forums. We would be able to pass on your feedback from here. I will however need to take a few details to access your account, which I will take via private message in a moment.

    Kind Regards,

    Steven_L