Forum Discussion

kittykat's avatar
kittykat
On our wavelength
2 years ago

How do I get Netflix £4.99 package through Virgin?

I have Netflix as an extra on my package.  I was on the £6.99/mth one which is no longer available to new customers. Since Virgin kindly cancelled it / failed to adjust it to correct the collection a...
Gareth_L's avatar
Gareth_L
Forum Team
2 years ago

Hello Kittykat.

Thanks for your post regarding the Netflix charges.

If you are able to set up a new Netflix account separately  they do have a standard bundle at £4.99. Once you have registered the new account online. You can then log in to channel 204 with your details and view Netflix through your box.

Gareth_L

kittykat's avatar
kittykat
On our wavelength
2 years ago

Thanks - I thought I was obliged to get Netflix through Virgin but I'll see if I can do that. 

  • Kath_P's avatar
    Kath_P
    Forum Team
    2 years ago

    Hi kittykat, 

    Thanks for coming back to us on this. The £4.99 plan is not available to add via Virgin Media so if you want this package, you would need to take this with Netflix directly. 

    Keep us posted on how you get on and if you need anything else, you know where we are. 

    Thanks,