Forum Discussion

MrD24's avatar
MrD24
Just joined
2 years ago

Homeworks!!!!!

Hi! Please help! Set up a new contract today only to have homework’s added for an extra £9.99 a month! I didn’t want this added to my bill and would like it removed. I’ve tried calling and been hung up on and left on hold twice for at least 20mins each time! Can someone help me out please 🙏 

Thanks for reading 

1 Reply

Sort By
  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    2 years ago

    Hello MrD24.

    Thanks for your first post and welcome to our community.

    Sorry to hear about the torrid time you have had trying to remove Homeworks from your account.

    To save you the bother of trying to call again, We can get this and any extra charges removed for you from here.

    If you don't mind, I will need to send you a private message to pass security. 
    If you can check your logo at the  top right of your screen that would be great. 
    Regards     
    Gareth_L