Forum Discussion

vickigilmore's avatar
vickigilmore
On our wavelength
4 days ago

Homeworks removal

Hi, I used Homeworks recently to resolve an issue and was very happy with the service received.  I no longer require it so could it please be removed from my account?

Thanks

3 Replies

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    4 days ago

    Hi Vickigilmore 👋 Welcome back to the community forum! Thanks for posting! 

    Sadly we don't offer general package change support via this platform. If you can please get back in touch via any of our alternative direct contact methods we will be able to help get this removed for you. 

    Social Media; (Facebook, Instagram & Twitter) 💻Facebook: https://www.facebook.com/virginmedia 🐤Twitter: https://twitter.com/virginmedia 
    📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
    📲WhatsApp:  07803089684

    Thanks for your patience in the meantime! Wishing you all the best. 🌞
     

    • Lee_R's avatar
      Lee_R
      Icon for Forum Team rankForum Team
      4 days ago

      You're very welcome vickigilmore.

      For future the 2 social media sites that my colleague suggested, the team on there have the option to invite you for a private message. Therefore, it would enable you to get the assistance you require digitally but also allow you to get on with your day.

      Regards

      Lee_R